REMOTE WORKER ENABLEMENT

Current events have changed the definition on where and how we work. So how can you as a business owner prepare to transition your workforce into a work-anywhere team that still performs at a high level? We've created a step-by-step process to help you prepare. If you'd like assistance in putting a workforce transformation plan in place, contact us and we'll get you in touch with our trusted advisors.

UNIFIED COMMUNICATIONS

Communication technology aimed at improving employee collaboration. UCaaS refers to a phone system that uses Voice over Internet Protocol to provide a Cloud based phone system for businesses. Often this service is provided by a network service provider as part of an overall network solution.

CYBERSECURITY

The world of security can be fast paced and scary. Navigating the constantly changing landscape and multiple threats faced via network mobile and other services is overwhelming.  Merge IS here to make IT easier. Let our professionals assess your needs and build a comprehensive strategy to protect your information and your business.

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VOIP/SIP AND CALL CENTER SOLUTIONS

While not all businesses have hundreds of agents to monitor, even small offices with only a few phone users can benefit from the in-depth reporting call centers tap into using VoIP. Businesses are rarely static, and their changes can be difficult to predict. Whether expanding, downsizing or moving locations, call center VoIP provides businesses the flexibility and customization they need to accommodate changes as they come. Internet-based VoIP also enables remote work; employees using VoIP can make and receive calls on their smartphone, laptop or desktop, allowing them to work just about anywhere.

SD-WAN

With SD-WAN there may be multiple network carriers used across multiple locations. Allowing network changes to be made much easier. A SD-WAN’s single console and uniform software deployment makes it possible to monitor network and application performance at any point in the network.

DISASTER RECOVERY

The No. 1 most common business disaster is data loss, often caused by human error, hardware failure, natural disaster, and theft. 50% of businesses exprience an unforseen interruption.